Track your order
Please enter you tracking number below. if your tracking number doesn't work feel free to contact us.
Understanding Your Order Status
Click on each status to learn more about what's happening with your order:
Order Placed
Your payment has been processed and we've received your order. You'll receive a confirmation email with your order details and tracking number.
Processing
We're carefully preparing your Scent Splash bottles and flavor pods. Our team is quality-checking everything before packaging.
Shipped
Your package has left our warehouse and is with our delivery partner. You'll receive tracking details to monitor its journey.
Out for Delivery
Your order is on the delivery vehicle and will arrive today! Make sure someone is available to receive the package.
Delivered
Your Scent Splash has arrived! Time to start your enhanced hydration journey. Don't forget to leave us a review!
Delivery Tips & Tricks
Stay Updated
Tap to see how →
Get Real-Time Updates
Enable SMS notifications from your carrier for instant delivery updates. You'll know exactly when your package arrives!
Delivery Location
Tap to see options →
Flexible Delivery Options
Not home? Choose a safe place, neighbor, or pick-up point through your carrier's app for secure delivery.
Package Care
Tap to learn more →
Protecting Your Order
All Scent Splash products are carefully packaged to prevent damage. If anything arrives damaged, contact us immediately!
Tracking FAQs
🤔 Where do I find my tracking number?
+
Your tracking number is in the shipping confirmation email we sent you. It's usually a combination of letters and numbers from your carrier.
⏰ How long does shipping take?
+
Standard delivery takes 3-5 business days. Express delivery takes 1-2 business days. We'll send you tracking details once shipped.
📧 I can't find my shipping email?
+
Check your spam/junk folder. If you still can't find it, contact our support team with your order number and we'll help you track it.
🚚 My tracking shows no updates?
+
Sometimes there's a delay in tracking updates. If it's been 24-48 hours with no updates, contact us and we'll investigate with the carrier.
